QNA

Questions And Answers

Please make sure that you have already activated your account.

Note: Only active accounts can get the benefit from the community!

Please be patient! The system will send out the activation email right after you complete the signup process. But because of some reasons, the email will come to your box a bit late. So please wait for a couple of minutes for the message to be delivered.

Note:

  • Check your SPAM box if you cannot find it in the Inbox.
  • You still able to force the system to resend the activation email after signing in, in case your account is not active yet.

After sending the payment and confirm with your payment transaction ID. You will receive credits almost immediately.

Please make sure you follow the payment instruction strictly. And confirm the code with your payment transaction ID.

Please send us a message. We will check and resolve it within 12hrs.

Please signup for an account, activate it and sign in. You will be able to post a request course.

Note: Please provide all required information if not the request will not get approved.

You can request any kind of media that is electronic media like courses, video, audio, eBook, software, ... from any market like trading (Forex), marketing, leadership, ...

Note: The media must be sold on a specific website at a specific price.

At the moment, Cloud Share only supports shared links from pCloud, MEGA, or Google Drive. The other platforms will be supported soon and will be updated here...

pCloud: You can sign up for a pCloud account for 10GB free here. Or you can try 30 days of pCloud premium for free here.

MEGA: You can sign up for a MEGA account for 15GB free here.

If the course with available shared link. You can download it immediately if you have enough credits.

After request for a successful download. You will have 24 hours to download it. When the time is up. The link will no longer able to access.

We are so sorry for this. you have to request to download it again if the request before was timeout.

Most of the time our system can detect whether the link is still alive or not. If you did not get any support from our team within 12hrs. Please leave us a message we will resolve it within 12hrs.

All the shared links on Cloud Share are private, and they will not be shared with anyone. So, all downloads will need to go through Cloud Share servers as the proxy (Cloud => Cloud Share => Browser).

To prevent Cloud Share is overloaded with too many heavy downloads (more than 1GB). We introduce CSN-Browser which will help members to download the files quicker directly from the Cloud servers but also able to protect the shared URLs.

You can download CSN-Browser here.

Note: using CSN-Browser members can interact directly with the Cloud platform like save to cloud drive or select some files and download, ...

Most of the videos are encoded for smaller sizes, so you need a correct VIDEO CODEC to play them.
Please download and install one of the video codecs below:

Please send us a message via Chat-box or leave us a message. We will reply as soon as we can.